This accessibility statement applies to the NHS Wales Joint Commissioning Committee: https://jcc.nhs.wales
This website is run by NHS Wales Joint Commissioning Committee. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We have also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability. For further information check out our Browser Accessibility Page.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact our corporate team using nwjcc@wales.nhs.uk in the first instance and we will pass your request onto the relevant team. We will consider your request and get back to you in 7 working days.
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact: nwjcc@wales.nhs.uk
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment via RelayUK. If you need to contact one of our offices using this text relay service, dial 18001 before the telephone number you wish to connect to.
NHS Wales Joint Commissioning Committee is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Whilst we will prioritise patient information to ensure it is digitally accessible wherever possible, we know there are some sections of our website of a corporate nature, which are not currently accessible and have been produced since September 2018.
For these sections, we will identify where we know documents are non-compliant and provide contact details wherever possible. As documentation is renewed in the future, we will ensure digital accessibility is considered.
Currently, these sections are listed as below: (and subject to change).
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we occasionally have PDFs with information on how users can access our services, patient information leaflets and forms published as Word documents. By December 2024, we plan to either fix these or replace them with accessible HTML pages or online forms.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We do not plan to fix any PDFs or other documents published before 23 September 2018, for example Board and Committee Papers, Health Board policies and procedure documentation or statutory documentation such as Annual Reports.
However, we will endeavour to make any new PDFs or Word documents accessible wherever possible. We occasionally publish PDFs which contain ‘transcripts/scanned manuscripts or handwritten notes’ for example in FOI requests - these are outside of scope and will not be fixed.
We do not plan to add captions to live audio or video streams because live video is exempt from meeting the accessibility regulations. However, we will always aim to provide subtitled versions of pre-recorded videos produced.
We plan to identify and fix issues according to the timescales shown for each area above.
This statement was prepared in 03/2024. It will be reviewed 03/2025
This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level AA, and these tests have been carried out internally.